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Mobile Service Customer Survey
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How were you directed to this survey?
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website link
email link
postcard/letter
Other:
If Other please specify:
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What type of vehicle did MDS repair?
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Work
Personal
Recreational
How did MDS do as far as turn-around time?
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Great
Fair
Poor
How would you rate MDS's dispatch time?
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Quick- under 30 minutes
Fair- Under 1 hour
1-2 hours
Long wait!- Over 2 hours
Did your mobile mechanic seem prepared for your repair?
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Yes- he had all the parts and knowledge
Yes- he diagnosed it and got the necessary parts
no- was not familiar with issue/ unprepared
Are you satisfied with your experience with MDS?
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Yes
No
Any comments on your experience:
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In what ways can MDS Diesel Service Inc. improve?
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